State Authorization
States regulate which institutions can offer education to its citizens. State Authorization is a form of consumer protection that guarantees educational institutions will follow that state’s regulations. Information on State Authorization and Professional Licensure is available below:
A State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts, and territories which establishes comparable national standards and streamline regulations, fees, and approvals for institutions offering interstate distance education programs. Courses and programs incorporating a “supervised field experience,” such as a practicum, internship, or student teaching, are covered by the provisions of SARA.
Âé¶¹APPis approved by to participate in the . This membership allows Âé¶¹APPto offer distance education in NC-SARA’s 49 member states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
Note: California is not part of NC-SARA. As an out-of-state private institution, Âé¶¹APPis not under the purview of the California Bureau of Private Postsecondary Education. Âé¶¹APPis not in compliance with California regulations to offer online/distance learning programs to California residents. If you have questions, please contact the Associate Dean of Online Learning.
STATE AUTHORIZATION BY STATE:
PROCESS FOR RESOLVING COMPLAINTS
Âé¶¹APPstrives to providing quality and supportive learning environments and is committed to responding to student complaints promptly. For grievances involving any aspect of the online educational experience, we request students follow this process.
Step One: Resolution Within Catawba College
First try to reach a resolution with the instructor or other party involved in the issue, before taking the issue to the department chair, immediate supervisor, and, finally, the Provost’s Office. Both the Âé¶¹APPUndergraduate Catalog and the Âé¶¹APPGraduate Catalog describe policies and procedures to resolve grievances.
- Academic Grievances
- Complaints Related to Disability-Related Services and Accommodations
- Title IX Complaints
For questions or more information, please contact:
Associate Provost Earl B. Givens, Jr.
2300 W Innes St
Salisbury, NC 28144
Hedrick Building, 4309
704.637.4212
ebgivens15@catawba.edu
Step Two: North Carolina Department of Justice
If Catawba College’s resolution procedures does not lead to a satisfactory resolution of the grievance, students may utilize the North Carolina Independent Colleges & Universities Complaint Process and contact the . Grievances can be submitted or by mail:
Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001
Telephone for NC Residents: 877.566.7226
Telephone for Outside of NC: 919.716.6000
En Español: 919.716.0058
Step Three: SARA North Carolina
If the first two steps outlined above do not lead to resolution, students may follow the and use the . SARA-NC does not resolve complaints about student grades and student conduct violation; these complaints fall under the jurisdiction of institutional policy. The contact information for SARA-NC is:
North Carolina State Education Assistance Authority
c/o SARA North Carolina
PO Box 41349
Raleigh, NC 27629
Telephone: 855.SARA.1.NC (727-2162)
Telephone: 919.549.8614, ext. 4667
Email: complaint@saranc.org
If a student wishes to contact the state portal entities for his or her home state, in each SARA state can be found on the NC-SARA website, and . Students may contact for further assistance.
Step Four: Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) Student Complaint Process
Southern Association of Colleges and Schools
1866 Southern Lane
Decatur, Georgia 30033-4097
Telephone: 404.679.4500
PROFESSIONAL LICENSURE
View information about professional licensure at Catawba College:
Professional Licensure Disclosures
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